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Shipping & Returns

FREE Ground Shipping & Anytime Return Policy

Receive free Ground Shipping on orders over $50 within the 48 contiguous United States - No free shipments to Alaska, Hawaii, Puerto Rico, Canada or International.

If you are not 100% satisfied with your order we will accept a full refund of your order at anytime. Our no questions asked return policy is applicable to all items at Breast Pump Deals.

Please request a return authorization number and return address prior to returning you merchandise. Please contact us - phone (888) 315-2607 or via the contact us page - to get a return authorization number and the the information will be forwarded to you within the next business day. A 15% restocking fee will be charged to all returns received without an approved return authorization number. Breast Pump Deals will apply the return to the credit card that was used to make the original purchase.

If you received free shipping for your purchase, the refund for your return will be less the actual original shipping and handling charges. Please contact us if you would like to know the exact amount of your item’s original shipping charge before returning the item.

To return an item it must be returned in its original unopened manufacturer packaging. According to the FDA, breast pumps and accessories are personal, single-user items and thus are not returnable to Breast Pumps Deals after the packaging has been opened. All broken items should be returned directly to the manufacturer for replacement and repair.

All returns must be in their original manufacturer unopened packaging. Refunds will not be issued for damaged or opened boxes that are returned.

We suggest that you ship your return through a service that provides package tracking because we cannot issue refunds for returns that have been lost in shipping. Please ship in an mailing box and with appropriate shipping material/protection necessary.

Shipment Tracking:
You will receive a personal tracking number from Breast Pump Deals (unless otherwise stated) via email once your order has been shipped for you to personally monitor its progress in transit. (Please supply a correctly spelled email address you check regularly for this service.) NOTE: In some instances, you may not always receive your tracking numbers immediately on the shipping date. That doesn't necessarily mean your order hasn't shipped, it may just mean that we haven't received that particular batch of tracking numbers in yet or there may be a slight lag time in posting.

Shipping times stated in product descriptions are average estimates of when a product would usually "ship out" (picked up by carrier) under normal buying conditions and not precise, especially with hand-built furniture and heightened seasonal spending. Orders submitted on weekends are processed on the next business day. Breast Pump Deals can not be responsible for unforeseen circumstances which may occasionally interfere with an estimated delivery schedule. We make every effort to contact the customer as soon as we become aware of an item out of stock or anticipate a shipping delay. Please, if you need an item for a specific date or important event, please contact us with your request for a more accurate estimate to avoid disappointment. Some items can be shipped express for an additional shipping cost.

UPS/FedEx Delivery Insturactions:
Under certain circumstances, carriers will not leave package(s) unless they receive a signed note instructing them to do so. If you wish delivery in your absence, please be prepared to leave a signed note.

Consumers have a right to thoroughly inspect package contents when accepting delivery from handler and "noting" obvious shipping damage when signing. If no one is home when order is delivered, please inspect the contents as soon as possible and immediately report any damages sustained in shipping. (Products are not shipped out from any of our craftsman with damaged, torn or excessively taped packaging. If you receive your order in this poor condition, it was obviously sustained in transit and not the fault of the shipper.) Therefore, we ask that you please keep all packaging and contents for verification, and notify carrier and Breast Pump Deals about the damage as soon as possible to receive a timely replacement.

Back Orders:
Back orders may occur on some items during heightened seasonal buying periods, therefore in the event any product is not reasonably available, we will inform you.

Cancellation Policy:
On all shipments to customers, Breast Pump Deals incurs shipping and handling costs. If your order shipment is Cancelled, Refused (excluding damage claim) or Undeliverable after shipping, we will only charge your account the outbound/turnaround shipping, handling and/or credit card processing fees when/if imposed upon Breast Pump Deals to recover our expenses. In addition, we also reserve the right to impose or waive a restocking fee upon the customer if imposed or waived upon Breast Pump Deals by the manufacturer.

Sales Tax:
We are required by law to charge 8.25% state sales tax on Minnesota orders.

Ordering Online:
(Any order submitted on a weekend is processed on the next business day.)
- Click product, then add that product to your shopping cart. You can then change the number of items in the quantity box by typing in the amount you'd like. Then click "Update Quantities" and it will be recalculated with your New Total. You can repeat this step and subtract quantities also if you change your mind. Click "Remove" link to remove items from your Shopping Basket. (NOTE: If there is a Drop-Down box selection for the item you want to purchase, you must FIRST highlight your choice before clicking the "Order or Buy" button.) Click "View Shopping Cart" button in left hand menu of any page when you're done shopping. Proceed by clicking the "Check Out" button to fill out your address and credit card information on a Secure Order Form.

Online Order Status Feature:
An estimated shipping time will appear shortly after your online order has been confirmed. This order status will remain visibly unchanged until your order has actually shipped, at which time you will be notified via email.

Breast Pump Deals is an Authorized Dealer for the product lines represented on our site. We are not the manufacturer and make no claims to be. Our policy is to carry only the highest quality products. If there's ever a problem with any item you purchased us, we will do what we can to satisfy you. We will price match against any authorized dealer with proper verification prior to purchase.

Breast Pump Deals cannot be held liable for any special, incidental, consequential damage or bodily harm, resulting possession, usage or loss of any of the products we sell, either directly or indirectly. The limit of our liability will not exceed the replacement price of your purchase. (We reserve the right to correct typographical errors.)

By submitting an order to Breast Pump Deals for processing via online, by telephone, fax, postal mail or email, you agree to have read and accept all of our store policy and terms expressed within as stated on this website, and authorize payment to your credit card for the amount of your order including any applicable sales tax and/or quoted shipping charges (if any) associated with product purchase.

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