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Customer Service

Need Help? Thank you for visiting Breast Pump Deals, the #1 source for all your breastfeeding supplies.

We hope we get the opportunity to serve you. To that end, please view our customer support topics below and don't hesitate to contact us if you have any questions or comments

Contact Us

Ordering Information

Ordering Information

Payment Options

Order Status

To check your order status please login to your account by visiting the account Login page.

Satisfaction Guarantee

We are 100% committed to your complete satisfaction. Please read our customer satisfaction policy.

Changing an Order

To change an existing order please login to our account by visiting the account Login page. If you need further assistance, please contact our support team.

Secure Ordering

The security of your private information is our top priority at Breast Pump Deals.

Breast Pump Deals guarantees 100% that we use secure ordering socket connections for all of our customers. To protect you and your personal account information, we employ SSL (Secure Sockets Layer) technology. SSL is the industry standard and the best software available for secure commerce transactions. The SSL technology works by sending all of your personal information, including credit card number, name and address information to our computer in an encrypted code. Only Breast Pump Deals can then decode it.

In addition, you are protected by the Fair Credit Billing Act, which prohibits your bank from holding you liable for more than $50.00 of fraudulent charges. Breast Pump Deals also pledges to use the best and most accepted methods and technologies to insure your personal information is safe and secure. If you have any other questions about the safety and security of your personal information, please do no hesitate to ,call or e-mail us call or e-mail us.

Returns & Exchanges

For returns and exchanges, please visit and read our shipping and returns policy.

Shipping Options & Rates

Breast Pump Deals offers several different shipping methods to meet your delivery needs. If your order does not qualify for free shipping, we calculate our shipping cost for each shipping method based on the type and quantity of items you order. Your shipping and handling charges are summarized at checkout and most packages in your order can be tracked via our carriers' websites.

Shipping Options:

Shipping Method - Timing # of business days)
Ground - 3-5 business days
Next Day Air - 1 business day
Next Day Air AM - 1 business day AM
Next Day Air Saver - 2-3 business days
2nd Day Air - 2 business days
2nd Day Air AM - 2 business days AM

Your items may arrive in different shipments. Depending on the type, quantity and weight of items in your order, we may pack and ship them in different packages to ensure they arrive on time and undamaged. You will never be charged more for shipping and handling than what appears at checkout. Sign into your account to track your orders.

Breast Pump Deals does its best to ensure your delivery arrives on time. However, delivery dates are not guaranteed and there may be a number of unforeseen reasons why your items will arrive after the estimated arrival date.

Viewing Orders

To view your order status please login to your account by visiting the account Login page.

Updating Account Information

To change your account information please login to your account by visiting the account Login page.

Payment Options

Breast Pump Deals accepts credit cards, Google Checkout and PayPal as payment.

We accept Visa, MasterCard, Discover, American Express, Discover and check cards, as long as they are connected with one of the major credit card companies listed above. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.

Paying by Check Card
If you're paying with a Visa Check Card, or MasterMoney Card enter it as if it was a regular credit card.

Authorizing Your Credit Card
When you place an order with us, we contact your credit card's issuing bank to confirm that your credit card is a valid number and has not been reported as lost or stolen. We do this by requesting authorization for the sale. We don't actually charge your card at this time. We never charge your card for the items in your order until we are ready to ship them.

It is not uncommon for a request for credit card authorization to fail once or twice before the card is finally authorized. We will send you an e-mail if we experience difficulties in authorizing your credit card.

You are always welcome to submit new credit card information to us for a particular order, provided that the order has not yet entered the shipping process.

Sales Tax

Sales tax is only applied to orders shipped to a Michigan address.

Coupons & Discounts

Occasionally we will offer coupon or discount codes for use on purchases. Follow these steps to redeem your coupon.

  • Add items to your cart and proceed to checkout.
  • On the Payment page, enter your coupon exactly as it appears in the box that says "Coupon/Promotional Code."
  • Click "Apply."
  • If your discount qualifies it will be displayed in the Order Summary.